Shark Clinic Support

Help and support for Shark Clinic, a pediatric clinic management app designed for healthcare professionals and clinic teams.

Contact Support

Need help with your account, clinic setup, printing layout, patient files, backups, or app features? Contact Shark Clinic support using the options below.

Call Support WhatsApp Support Send SMS

Phone / WhatsApp: +964 780 223 0577

About Shark Clinic

Shark Clinic helps pediatricians and clinic staff organize daily clinic work, including patient documentation, prescription preparation, lab result storage, medical calculators, printable handouts, and clinic task management.

Shark Clinic is intended for use by qualified healthcare professionals. It does not replace clinical judgment, local medical guidelines, medication leaflet review, or independent verification before prescribing.

Common Help Topics

  • Account login and clinic setup
  • Doctor and secretary portal access
  • Patient file management
  • Prescription printing layout
  • Medication database and dose calculation tools
  • Lab result image uploads
  • Backup and restore support

Data & Privacy Requests

For privacy questions, account deletion, patient data deletion, or data export requests, contact support by phone or WhatsApp.

Please include your clinic name, registered phone number, and a clear description of your request.

Frequently Asked Questions

Who is Shark Clinic for?

Shark Clinic is designed for pediatricians and authorized clinic staff. It is not intended for direct patient self-diagnosis.

Can I use Shark Clinic for prescriptions?

Shark Clinic can help prepare and print prescription-style documents. The clinician must review and confirm all medication choices, doses, instructions, and patient details before use.

Does the app calculate pediatric doses?

The app may provide dose-calculation tools based on patient weight and medicine concentration. These values are draft calculations for clinician review and must be verified before prescribing.

Does Shark Clinic use AI?

Shark Clinic may include AI-assisted drafting for clinical text such as referrals, consultation notes, or imaging requests. AI-generated text should always be reviewed and edited by a qualified clinician before use.

How can I report a problem?

Contact support through phone, WhatsApp, or SMS at +964 780 223 0577.

الدعم باللغة العربية

إذا كنت تحتاج مساعدة في استخدام تطبيق Shark Clinic، إعداد الحساب، الطباعة، النسخ الاحتياطي، أو رفع التحاليل، يمكنك التواصل معنا عبر الهاتف أو واتساب:

+964 780 223 0577

التطبيق مخصص للأطباء والكوادر الصحية، ولا يغني عن الحكم السريري أو مراجعة الجرعات والتعليمات الطبية قبل وصف العلاج.